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We have our own individual versions of truth. We place special value on
ideas and ideals that are grown and nurtured in our minds. It makes us
sympathetic to some people, empathetic towards others, and in some cases
even apathetic towards an individual’s point of view. This is a
converted audio experience. This will allow you to consume what would be
an auditory expereince in the form of text coupled with visual aids
indicating tone. The speaker is identified before each monologue
followed by a decision point. Each choice you make has a unique outcome.
Female Accounting Employee: I appreciate you meeting with me. I’ve never been to the 11th floor! I
know that you didn’t really have the time in your schedule today, but
since you are about to meet with the board of directors and one of those
board members are impacted, I needed to get in touch with you. There is
a board member who has been accused of misconduct, but the person
involved hasn’t made a formal report. It’s the kind of misconduct that
could get someone in legal trouble. I think...
Do you let her keep talking?
Female Accounting Employee: I think you need to talk to Dr.Taylor on the board. I fully believe
Dr.Taylor is being falsely accused because the accuser is someone with
multiple HR complaints against them and has a history of stirring the
pot when it comes to office gossip. I am not about to have another “boy
who cried wolf” situation again. We all know what happened the last
time. We had to shift the teams around to accommodate her pettiness.
Frankly I find the entire situation unprofessional.
Female Accounting Employee: I don’t understand the point of giving me a meeting only to interrupt me
when I am doing you a service by bringing the situation to light.
How do you proceed?
How do you handle the employee's retaliation?
Female Accounting Employee: Start with someone in her department. I don’t really know of anyone who
could have seen besides those in the office she doesn’t leave.
Female Accounting Employee: I don’t think it is ethical to do nothing. Your inaction has
consequences.
Ending 1: Inaction is making a decision. Whether your decision was based on not
involving yourself in office politics or based on a private loyalty to a
party involved, your lack of action speaks to why certain shocking
allegations of misconduct go unreported in companies and industries for
years, sometimes beyond the statue of limitations. Canceled culture is
something that can happen even years after situations like this take
place. By that point, the inaction can be viewed as negligent and
reflect poorly on the company and stakeholders within the company. Doing
nothing sets a company up for the risk of such incidents leaking to the
press, especially if such a situation is common in the workplace.
Inaction really isn’t inaction when you are in a company setting.
Inaction puts you directly in the path of cancelled culture.
Select your availability:
Select your availability:
You proceed to the elevator.
Select a Floor to Investigate:
Male Sales Associate: Look, here in the sales office we found her work… unremarkable. That’s
why after the first scandal with our top rep, we moved her to marketing.
Honestly, I wouldn’t be surprised if it was just the girl calling
attention to herself. There is quite literally no project she headed
that performed above average. If you really want answers you have to go
to HR.
How do you proceed?
Male Sales Associate: This is a situation that requires careful consideration.
What is your course of action?
Ending 2: You write a strongly worded email to the accuser informing them of the
criminal repercussions of a false accusations and saying you have a
zero-tolerance policy for baseless accusations. Two hours later you
receive her resignation on your desk. You find out from her manager in
marketing that she had headed multiple successful campaigns and we had
lost her to a competitor in our field. Two weeks later the marketing
team suffers more attrition and six of the accuser’s closest work mates
have left the company to pursue employment elsewhere. The disgruntled
employees have an interview with a larger, very well-respected paper.
Before the end of the year, not only have you struggled to keep the
business open but repairing the reputation of the company after being
cancelled online has been next to impossible. There are daily calls of
threats to you and employees for being “anti-women” and “misogynistic”
even some people wishing you death. The cancellation has been effective
in exposing the true culture of the company… and you played a large role
in it.
Ending 3: You send a company-wide email explaining there is a zero-tolerance
policy for false accusations of sexual misconduct and that there is
nothing you can do about some “hurt feelings”. At the next board meeting
Dr.Taylor resigns from the board, citing family issues. The accuser also
hands in a resignation, along with several members of her closest work
team. The company loses employees in a number of other departments
including HR, sales, finance, and accounting. In the following weeks the
email is leaked to press, and online community members and customers
call for your resignation over your “misogynistic wording” and your
personal fostering of a “hostile work environment”. You are asked by the
board to resign from your position.
Ending 4: You end up sending an email to Dr. Taylor asking him about the
allegations which he vehemently denies. He offers to come in to discuss
the situation before the next board meeting. His appearance in the
office caused a stir amongst staff, namely the staff member who
originally brought the accusations to your attention. Dr. Taylor
frequently mispronounces the name of the accuser and claims he didn’t
know of her existence until your email. You remind him that
professionally you have zero issues with his work and that while you
personally have no interest in knowing the full of extent of his private
life behind closed doors, accusations of this nature need to be taken
seriously and he needs to prove he did not conduct himself
unprofessionally. Dr. Taylor explains that he has zero contact with the
staff outside of those who occasionally make appearances at board
meetings. You accept his innocence, and the company continues to operate
with mild attrition of staff in the marketing department. Eventually
somehow, years in the future… after the passing of Dr. Taylor in a
tragic helicopter accident. The company is cancelled for having a known
abuser on the board of directors till his death. You are immediately
forced to sell your stock in the company as the new CEO works hard to
try to repair the damage caused to the company reputation.
Ending 5: The email is sent out and there is a companywide training on sexual
misconduct. Beyond a few snickering staff members and eyerolls from more
senior staff nothing eventful happens other a mild attrition of staff in
the marketing department.
Female Acting HR Manager: In HR, we have policies against harassment, and we conduct our own
investigations. I’m surprised nothing about this latest situation is
here. It is wildly inappropriate that a random employee came to you
directly with something like this. Without getting into details about
the previous cases with this employee I can say with 100% confidence
that the claims were valid, and we were able to handle the situation
accordingly. What I want to know is the name of the employee who came to
see you directly.
Do you reveal who told you about the scandal?
Female Acting HR Manager: I appreciate this. The harm of loud parties in these sorts of situations
is immense. What I can tell you is you are welcome to talk to the
accuser and extend your personal time to handle the situation with the
board member. Regardless this is an HR investigation that will have to
happen.
Any further questions?
Female Acting HR Manager: I don’t understand who you are protecting. What is the purpose of
protecting the office gossip? Regardless I’ll find out via my own
investigation and maybe see about doing something about you.
What do you do?
Ending 6: HR concluded there was in fact misconduct between the parties involved.
The employee who informed you of the scandal was fired as it found she
was also involved with this board member. Dr. Taylor was promptly
removed from the board and replaced with another community member. The
accuser ended up deciding to make a career change after repeated issues,
but you personally gave her a high recommendation at her now present
place of employment.
Ending 7: HR found you complicit with the on-going sexual misconduct in the
company. During the investigation it was found that the employee who
informed you of the scandal was fired as it found she was also involved
with this board member. Dr. Taylor was promptly removed from the board
and replaced with another community member. The accuser ended up
deciding to make a career change after repeated issues. You were asked
to resign as company head. The disgruntled employee went to the press
and you were left with a poor reputation in the community.
Female Accuser: I was hoping this was about a promotion. I don’t know why I am surprised
that this happened again. Quite honestly this only solidifies my
decision to be done here. I am thinking about taking my two weeks of
vacation as soon as I hand in my two-weeks’ notice.
What do you say?
Female Accuser: You cannot fix the company culture here. You have people who are highly
respected in the office that basic strangers will go to bat for despite
not having any idea what goes on behind closed doors. I can sit here and
give my counter points to his diminishment of what happened. I can sit
here and watch all the sheep believe his version of events completely
drowning out my counterpoints supported by evidence. I learned after the
first incident that I needed screenshots and video and audio of the
events.
How do you proceed?
Female Accuser: And what? Give them all more to chew on? I am at the point where being
in this building fills me with anxiety. I keep my head down and attempt
to do my job without giving anyone a single inkling about my next move.
They still find the time to be incredibly hurtful and disgusting. I
frankly have suffered as I have been interviewing people to come work
here. I sit across from these people lying about how wonderful my
experience has been. I have been putting it off as long as possible. It
didn’t help you let go of the original HR person that handled my
previous case.
What do you say?
Female Accuser: I… I would ideally like to see him gone. Not like the other one. I mean
finally someone held to the rules you have in that neatly typed employee
handbook. Forget the titles in this case. He performed a sexual act
without consent. I audibly said no only to be pinned down and have it
happen anyway. You. Don’t. Have. To. Live. With. That. I do. It’s
paralyzing fear is what it is… Then he had the gall to tell me we never
had anything between us. If he stays here, where there are many
vulnerable prey, it will happen again. Or what he moves onto his next
position with a squeaky-clean record? How is that fair? People around
here will sing his praises even though they weren’t there. It’s easier
for people to assume he could never do something like that. His
continued harassment only makes it worse. Remove him.
What do you do?
Female Accounting Manager: I mean here in accounting… a number of people have had interactions with
Dr. Taylor. I think that the situation however is something you need to
save for HR. You didn’t hear it from me. Just focus on WHO told you
about what happened.
What do you do?
Male Mail Room Intern: I’m just an intern. I really think this is something that HR should
handle.
What do you do?
Female Middle-Manager: Look, I used to work with her back when I was in sales. She is a kind
and quiet person. I can tell you where her office is. I really think it
is worth you hearing the story directly from her.
What do you do?
Female Customer Service Representative: I think it would be best to start from the beginning. I don’t know the
accuser, but I think Dr. Taylor is really awesome whenever he comes into
the office. I know he has taken people out to lunch before. But I’ve
been told that’s only for people at the top of their departments, so I
haven’t had the privilege yet.
What do you do?
Female Marketing Manager: She does so well here. She has led so many successful campaigns.
Unfortunately, I can speak to Dr. Taylor coming here asking for her. I
know it started with a lunch invite for her great performance. I know at
a point after that she came in giddy for the next couple weeks. Then
suddenly, and quite honestly it was a matter of weeks she came in
completely disheveled before a progress report. I went in to see her and
ask if she was alright, but she just said she had done something stupid
and was going to need a day or two off.
What do you say?
Male Telent Acquisition Team Member: I work with the accuser and interview applicants to the marketing,
sales, and accounting departments. Look, she is a nice cheerful person
who works really well with me. She has never said anything about Dr.
Taylor but she did ask a lot about whether or not I was happy working
here. I of course, love working here, but I got the sense maybe she
didn’t. I think talking to sales or marketing would help you out more.
What do you say?
Female Finance Officer: The big issue is you are sat here talking to me, your finance person
when the person you really need to talk to is the accuser. Look I know
she and I started working here around the same time, but I literally
have never spoken to her outside of meetings. Sure, I’ve heard the
chatter around the office, but why talk on something I know nothing
about? I think talking to her colleague she interviews applicants with
or maybe talking to one of the accountants that has definitely gone in
way too deep with this whole mess is more worth your time.
Where do you go?
Ending 8: You call the board together for an emergency meeting during work hours.
Dr. Taylor socialized with a number of young women from accounting on
his way into the meeting room. You hand out physical copies of the
employee handbook with the page on sexual harassment earmarked. You ask
Dr. Taylor to read the marked page: Sexual harassment of any kind will
not be tolerated. Board members and employees alike, are not to engage
in any physical relationships with employees/board members as it is an
ethical conflict of interest. Any stalking, physical violence,
intimidation, and/or defamation will not be tolerated. You open the
board room door and ask the board if they unanimously agree to remove
Dr. Taylor from his position as he has broken this rule. The board
unanimously agrees to remove Dr. Taylor. As he leaves, his head hangs
low as the employee who informed you of the accusations trots after him.
Following HR’s investigation, the employee who informed you of the
scandal was fired as it found she was also involved with this board
member
Final Notes: This was an exercise in understanding the complex series of decisions
made in a company with a wide range of stakeholders involved. It is
meant to show how cancellable offences can be appraoched from within a
company before it reaches a stage of mass-media coverage. Depending on
your choices some endings involved the mass-media and others did not.
When it comes to maintaining employee moral and the economic stability
of a company it is important to address issues regarding company culture
as soon as possible in order to avoid a large scale cancellation which
could impact the staff psychologically and economically. This
illustration in cancelled culture ties directly to my capstone thesis
which is viewable on the next page.